1-Year Lens Repair Warranty

 

1-Year Lens Repair Warranty

We proudly offer a 1-year warranty covering non-human-caused lens damage to ensure your eyewear performs at its best.

 


 

What is covered

  • Manufacturing or material defects affecting the lens under normal use.

  • Non-human-caused issues that impact lens clarity or structural integrity.

 


 

What is not covered

Damage caused by improper handling, misuse, or environmental exposure.

The most common non-warranty causes include:

  • Prolonged water immersion

  • Chemical exposure

  • Scratches, cracks, or damage from drops or impacts

  • Heat exposure or improper storage

In these situations, lenses typically cannot be repaired and must be replaced.

Lens Replacement Cost

If the damage is not covered by the warranty:

  • Replacement lens cost: $8.50

  • Free shipping is included on all replacement lens orders

You only pay for the replacement lens itself—no additional shipping fees.

How to request warranty service

Please contact our support team and include:

  1. Your order number

  2. Clear photos or videos of the lens issue

  3. A brief description of what happened

Our team will review the case and confirm whether it is covered under warranty, then guide you through the replacement process.